How do I return an item?
If you are not satisfied with your purchase, please follow the instructions below to return the item.
1. Return Merchandise Authorization (RMA)
Call 1-888-500-1968 to request a Return Merchandise Authorization (RMA). Unfortunately,
we cannot accept returned merchandise without an RMA.
2. Returns
All returns must be in new condition and include all original manufacturers packaging. Returns must
be received by Tire Stripper within 30 days of the RMA issue date. Tire Stripper is not
responsible for any damage or loss of returned packages and we suggest that you insure the returned
package through the carrier. Always insure your return package for the full retail value of the item(s)
and obtain a tracking number from your chosen shipper. Unfortunately, we cannot process refunds on
damaged items; damaged item(s) will be returned to the customer via ground shipping.
3. Restocking Fee
15% restocking fee on returned items.
4. Exchanges
Tire Stripper will send the replacement item(s) upon successful receipt of the original item(s).
5. Refunds
Credit card refunds are credited back to the card used for the original purchase.
6. Return Shipping Methods
Please return all items via ground shipping. Please note that third-party shippers, such as UPS Store,
FedEx Kinko's, Mailbox Etc. and similar companies, may add charges to normal ground shipping costs.
Tire Stripper does not reimburse these charges. Please do not return any items via COD; our
shipping department cannot accept COD returns.
7. Return Shipping Costs
Return shipping costs are the sole responsibility of the customer. In cases where Tire Stripper
has shipped an incorrect item, Tire Stripper will reimburse the cost of ground shipping. Please
enclose the shipping receipt in the return package.
8. Return Address
Please return RMA items to the following address:
Tire Stripper
Attn: RMA# (number provided by customer service)
6021 Arbor Hills Way #23
The Colony, TX 75056
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